Privacy Policy


SSX Group Pty Ltd ("we", "our", "us") is committed to protecting the privacy and security of personal information collected from visitors ("you", "your") to our website ("Website"). As a provider of professional security services, SSX Group operates under strict confidentiality, legal, and regulatory frameworks. All data collected is handled in accordance with applicable privacy laws and security industry standards, including those mandated by licensing authorities and contractual obligations.


This Privacy Policy outlines how we collect, use, store, and disclose your personal information.


1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Business Information: Company details, job title, and industry.
  • Technical Data: IP address, browser type, device details, and other technical information.
  • Usage Data: Information about how you use our Website, including pages visited and interactions.


2. How We Collect Information

We collect information directly from you when you:

  • Fill out forms on our Website.
  • Contact us via email, telephone, or other methods.


We also collect information automatically through cookies and similar technologies when you visit our Website.


3. Use of Your Information

We use your information for:

  • Providing and improving our services.
  • Responding to your inquiries and requests.
  • Understanding Website usage to enhance user experience.
  • Complying with legal obligations.


We do not use your personal information for marketing purposes and do not send unsolicited communications.


4. Disclosure of Your Information

We may disclose your information to:

  • Our employees, contractors, and affiliated companies.
  • Third-party service providers (e.g., hosting providers, analytics services) who are vetted for compliance with Australian Privacy Principles and relevant security industry standards.
  • Law enforcement, regulatory authorities, or other parties when legally required or to protect our rights.


We do not share, distribute, or sell personal information to third parties for any commercial, analytical, or marketing use. Access is strictly limited to personnel or subcontractors who are security cleared and bound by confidentiality agreements.


5. Data Security

We maintain physical, electronic, and procedural safeguards in line with industry best practices. This includes secure data hosting, controlled access, encryption, security clearances, and ongoing system audits to ensure the highest level of protection against unauthorised access or disclosure.


6. Cookies

Our Website uses cookies to enhance user experience, monitor website usage, and collect analytical data. You can manage cookie preferences through your browser settings.


7. Accessing and Correcting Your Information

You have the right to request access to your personal information or request corrections to inaccuracies. Please contact us using the details provided below to make such requests.


8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.


9. Contact Us

If you have questions or concerns regarding this Privacy Policy or our handling of your information, please contact us at:

SSX Group Pty Ltd
53 Coppin Street, Richmond VIC 3121
1300 779 778
info@ssxgroup.com.au


10. Industry Compliance & Licensing

SSX Group is a licensed security services provider and complies with all relevant regulatory frameworks, including but not limited to the Private Security Act 2004 (VIC) and the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We maintain strict internal protocols regarding information access, confidentiality, and secure storage to ensure regulatory compliance and protect client and stakeholder trust.


11. Data Retention & Disposal

We retain personal information only as long as necessary to fulfil the purpose for which it was collected, or as required by law. When no longer required, data is securely destroyed or de-identified in accordance with best practice data disposal standards relevant to the security industry.


Last Updated: 10/06/2025